Certified technical & engineering support

Contact the IMEX factory engineering team

Whether you need technical advice for your project, a door & project supply quotation, or a general question about our products — our engineers are ready to help during working hours.

Engineering response time < 24 hours

Code & compliance approval DIN 18251

Send your inquiry or technical request

Fill in the details below so the responsible engineer can review your requirements and prepare an accurate quotation or specification.

Direct to technical office

Full name / company or engineering office *

Phone / WhatsApp *

Business email

Type of request

B2B project quotation & supply Technical spec & test inquiry Factory visit or site survey request Customer service & warranty

Details (door types, quantities, or specific specifications) Optional

Attach door schedules or drawings (optional) Drag files here or click to browse Supports PDF, CAD (.dwg), Excel (.xlsx) - max 25 MB

Encrypted & protected - reply within 24 working hours

Direct contact

Engineering management & factory

Unified hotline (Arab Republic of Egypt) 19888 Available 24/7 for projects and emergencies

Direct management lines +20 (2) 122 518 297 +20 (100) 892 4571

Technical & projects email info@imex-security.com projects@imex-locks.com

Headquarters & industrial complexIndustrial Zone B3, Plot 48, 10th of Ramadan City, Sharqia, Egypt.

Factory & showroom working hours Saturday - Thursday: 8:00 AM - 5:00 PM Friday is the weekly holiday (emergency service continues via 19888)

Social platforms & direct support

Regular updates

WhatsApp Business · 0103 619 9623Instant chat with door-size consultants

Industrial complex location

10th of Ramadan - Industrial Zone B3

Area 12,000 m²

Directions on Google Maps Book a factory visit

Have an urgent project that needs a spec right away?

Reach the consulting engineer directly on hotline 19888 or engineering sales WhatsApp to approve samples and quotations.

Call now (19888) WhatsApp now